FAQs

What is the material used in making these jewelry pieces?

A: Our jewelry pieces are made with high-quality materials such as gold plating, sterling silver, and precious stones like cubic zirconia, crystal, and rhinestone.

 

Can I wear these jewelleries in the shower or while swimming?

A: It's not recommended to wear your jewelry in the shower or while swimming, as exposure to water and chemicals can damage the plating and stones.

 

Do you offer any warranties or guarantees on your jewelry?

A: Yes, we offer a 30-day satisfaction guarantee on all of our jewelry pieces. If you're not happy with your purchase, you can return it for a full refund or exchange.

 

How do I know what size will fit me best?

A: We provide detailed measurements and photos of our jewelry pieces on our website to help you determine the best fit for you.

 

How can I care for and clean my jewelry?

A: To keep your jewelry looking its best, we recommend storing it in a dry place when not in use and wiping it down with a soft cloth after wear. Avoid exposure to water, chemicals, and extreme temperatures.

 

Do you offer gift wrapping or personalization services for these jewelry pieces?

A: Yes, we offer gift wrapping and personalization services for our jewelry pieces. You can select gift wrapping at checkout or contact us to discuss personalization options.

 

How long does shipping take for these jewelry pieces?

A: Our standard dispatch time is 2-3 business days.

Do you offer any discounts or promotions for multiple purchases of jewelry?

A: Yes, we offer discounts and promotions for multiple purchases of jewelry. Check our website or contact us for current deals.

 

How can I track my order once it has been shipped?

A: You will receive a tracking number via email once your order has shipped. You can use this number to track your order on our website or through the shipping carrier's website.

 

What is your return policy for pendant jewelry purchases?

A: We offer a 10-day satisfaction guarantee on all of our pendant jewelry pieces. If you're not happy with your purchase, you can return it for a full refund or exchange. Please see our website for more details.